Free Shipping Across The GCC · 72-Hour Quality Guarantee

Customer Care

Shipping Policy

Last updated · May 2026

Fash 21 Perfumes ships from Dubai across the UAE and the wider GCC. We hand-pack every order in protective materials and dispatch with tracked couriers.

Shipping Coverage

  • United Arab Emirates (UAE)
  • GCC Countries: Saudi Arabia, Kuwait, Qatar, Bahrain, Oman

Processing Time

Orders are prepared and dispatched within 1–2 business days of being placed. Orders placed on Fridays, Saturdays, or UAE public holidays are processed on the next business day.

Delivery Estimates

UAE: 1–4 business days

GCC: 3–10 business days

Delivery times may vary during holidays, promotional periods, customs inspections, and weather disruptions.

Tracking

Customers receive tracking details by email and SMS once the order is dispatched. If you have not received tracking within 3 business days of ordering, please contact us.

Address Accuracy

Please double-check your shipping address at checkout. Incorrect address information supplied by the customer may cause delays or non-delivery, and re-shipment costs may apply.

Customs, Duties & Taxes

Fash 21 is not responsible for customs duties or taxes imposed by destination countries on GCC shipments outside the UAE. Any such charges are the responsibility of the customer.

Damaged or Missing Shipments

If your shipment arrives damaged or items are missing, please refer to our Refund & Exchange Policy and contact us within 48 hours of delivery with photographs.

Contact

Email: hello@fash21perfumes.com
Phone / WhatsApp: +971 50 256 5454