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Customer Care

Privacy Policy

Last updated · May 2026

Fash 21 Perfumes respects your privacy. This policy explains what personal information we collect, how it is used, and the choices you have over your data.

Information We Collect

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Order history and preferences

How We Use Your Information

We use the information you provide to operate our business and improve your experience, including:

  • Order processing and delivery
  • Customer support and after-sales care
  • Loyalty rewards and store credit
  • Discovery Club membership and renewals
  • Referral program tracking and payouts
  • Marketing communications (you may opt out at any time)

Cookies & Analytics

To understand how visitors use our site and to deliver relevant content, we use:

  • Google Analytics
  • Meta Pixel
  • Cookies (essential, functional, and analytics)
  • Advertising platforms (e.g. Google Ads, Meta Ads, TikTok)

You may disable cookies in your browser settings. Disabling cookies may affect site functionality.

Data Sharing

We never sell customer information to third parties. We share limited data only with trusted service providers strictly to fulfill orders and operate the business — for example, payment processors, shipping couriers, email providers, and analytics tools. These providers are contractually required to protect your data.

Data Security

We use industry-standard safeguards, including encrypted connections (HTTPS) and access controls, to protect your personal information. No system is completely secure, but we work to minimize risk.

Your Rights

You may request to access, update, or delete your personal information at any time by contacting hello@fash21perfumes.com. We will respond within a reasonable timeframe, subject to legal record-keeping obligations.

Children's Privacy

Fash 21 Perfumes is intended for customers aged 18 and over. We do not knowingly collect personal information from children.

Updates to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the website or email.

Contact

For any privacy-related question, email hello@fash21perfumes.com.

See also: Terms & Conditions